Warranty Administrator

Job Position: Warranty Administrator
Sector: Automotive Dealership
Salary: $40 – $50 p/h
Location: West Palm Beach, FL
Type: Permanent

Our Client is looking for an experienced Automotive Warranty Administrator.  Their Warranty department assists with all aspects of dealership warranty responsibilities.  The Warranty Administrator will assist the dealership and help improve performance and service quality.

Key Responsibilities:

• Process warranty claims for payment in accordance with all manufacturer policies and procedures. The administrator will review all repair orders for manufacturer compliance and correct any issues with dealership before submitting to manufacturer.
• Ensure all returned claims are addressed proactively with dealership and corrected with manufacturer as quickly as possible.
• Review open warranty Repair Orders as requested. Provide the appropriate labour operations and compliance guidance to dealership and ensure guidelines are being always followed.  Respond promptly and directly with appropriate dealership staff with any updates to corrections needed to the repair orders.
• Warranty Administrator is responsive to reconcile the Warranty Receivables schedule for all outstanding amounts. Warranty Administrator is responsible to identify issues, correct issues with appropriate dealership parties and submit correct documentation to the manufacturer.  This is an on-going expectation and to be maintained weekly.

What we need from you:

• High School Diploma or equivalent.
• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
• Previous automotive warranty experience a plus
• Decisiveness and attention to detail.
• Proficiency with necessary technology, including computers, Microsoft Office, etc.
• Polite, professional and strong attention to detail
• Ability to work well with others and maintain appropriate communications with multiple dealerships

 
What’s On Offer:

• Competitive salary and performance incentives.
• Opportunities for ongoing professional training and brand-specific certifications.
• A state-of-the-art facility equipped with the latest technology.
• Comprehensive benefits package, including health, dental, vision, PTO and 401(k) plans.
• A chance to work with iconic luxury brands in a supportive, team-oriented environment.

Ready to bring your expertise to a world-class dealership? Submit your resume detailing your qualifications, ASE certifications, and experience with luxury vehicles to alastair@holtautomotivestaffing.com